FAQ About Towing San Francisco Auto Towing Services Car Lockout Flat Tire Change
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FAQ about Towing and Roadside Assistance

My car is all-wheel-drive, does it require a flatbed tow truck?
No. Conventional tow trucks are capable of lifting all wheels off the ground.

My car is lowered, can it still be towed?
Yes, most lowered cars can be safely towed with a conventional tow truck.

What are the different types of licenses for tow truck operators (drivers)?

All tow truck operators (drivers) are required to have one of the following licenses:

Can you unlock my car with electric locks or side-impact airbags?
Yes. Our drivers are trained locksmiths who carry an ever increasing array of vehicle unlocking tools. NEVER let an untrained person attempt to unlock your vehicle! Your doors internal mechanisms and wires are very fragile.

What should be listed on a non consent tow rate sheet sent to the vehicle storage facility?

  • Clearly separate and label fees assessed in areas without a towing ordinance from those fees assessed in political subdivisions (such as cities) with towing ordinances;
  • If you only perform one type of towing, you must label the fees on your non-consent tow fee schedule as either incident management or private property;
  • For incident management towing, only list fees directly related to towing a vehicle; and
  • For private property towing, you may only list light duty, medium duty, and heavy duty tow fees and drop fees.

Do I have to take Continuing Education (CE) courses to renew my Dual Tow Truck Operator license?

Yes. Private Property (PP) and Consent Tow (CT) Dual operators must complete a total of four (4) hours of Continuing Education (CE) through TDLR-approved courses to renew their license.

Dual Incident management (IM) operators must complete an eight (8) hour professional development course before renewing for the first time. After the first renewal, IM operators must complete four (4) hours of continuing education (CE) prior to every other subsequent renewal.

Dual Incident management (IM) operators must complete an eight (8) hour professional development course before renewing the first time. After the first renewal, IM operators must complete four (4) hours of continuing education (CE) prior to every subsequent renewal.